Xc Exchange guarantees to beat any competitor’s rate if it is an official written quotation or a published rate available to the public. Quote or published rate must be presented to us on the same day as it was created and prior to making any transaction with us or the competitor. The rate of exchange is based on the overall transaction cost.
Proof of the better price must be provided by official written quotation from the competitor or must be published as an available price to the general public on the provider’s website or marketing materials. The competitor must have the currency quoted in stock and available to complete the transaction on the day the claim is made.
Xc Exchange reserves the right to verify the quote electronically, in person or via telephone with that provider. We will not be required to beat a quote if you do not comply with these terms and conditions.
Best Rate is defined as the lowest “real cost” charged for a transaction at any given rate. This includes fees that other providers may charge. In other words, for a given exchange rate, Xc Exchange will guarantee the maximum amount of foreign currency paid out (or vice versa in the case of customer selling foreign currency to us).
The Best Rate Guarantee applies to competitors who are deemed to be foreign exchange retailers/Bureau De Change operators whether online or from a physical location. It does not apply to a competitor’s quote based on exchanges made using foreign exchange derivatives products, or available via foreign exchange trading products whether online, in person or via a broker.
The Best Rate Guarantee only applies to buy and/or sell transactions of foreign currency notes. Travel Card is excluded from the offer.